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How zee77 Handles Your Personal Information

Your account data, wallet details, and activity on zee77 are handled with clear rules — what we collect, why we collect it, and how you can request changes. Access and use of this platform depends on your local law and eligible regions.

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zee77 How zee77 Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

Live Chat Start a live chat session from your account dashboard to raise a data query. Our support team can log a formal data request on your behalf during chat hours.
Email Support Send your data access or deletion request by email. Include your registered account details so we can verify your identity before processing the request.
Account Settings Some data preferences — like marketing communications — can be updated directly inside your account settings without contacting support at all.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Cookies and Tracking We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences through your browser settings at any time.
Account Security Account access is protected by password and OTP verification sent to your registered mobile number. We recommend you never share your OTP with anyone, including support staff.
Data Retention We keep your account and transaction records for as long as your account is active and for the period required after closure under applicable law. After that window, data is deleted or anonymised.
Requesting Changes You can request access to the personal data we hold, ask us to correct inaccurate details, or request deletion where permitted. Contact us via live chat or email with your account details to start the process.

Common Questions About Your Privacy

We collect your name, contact details, date of birth, and the payment method you register — such as your bKash or Nagad number — along with device and session data generated during your visits.

We share data only with payment processors like bKash, Nagad, and Rocket to complete transactions you request, and with fraud-prevention services. We do not sell your data to advertisers or unrelated third parties.

Contact our support team via live chat or email with your registered account details. We will verify your identity and provide the data we hold within a reasonable timeframe under applicable law.

Yes. You can request deletion of your personal data by contacting support. We will process the request where permitted by law, though some records must be retained for the legally required period after account closure.

Payment data passed through bKash, Nagad, and Rocket is handled by those providers under their own security standards. We store only the reference data needed to match transactions to your account, not full wallet credentials.

This policy applies to all accounts on zee77. Access to the platform and the data rights available to you depend on your local law and the eligible regions where zee77 operates — including Bangladesh where local law permits.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.